Nueva oferta de Trabajo en Poznan, Polonia: IT Customer Service Agent with Spanish

CPL jobs nos envía la siguiente oferta de trabajo:


Let’s work together

Our Client is an affordable leader in information technology, consulting services and outsourcing company that continues to build its alliances with today's technology leaders to provide unmatched technology prowess. Not stopping there, the company brought another project under its umbrella – The International IT Service Centre based in
Poznań, Poland. This is the first initiative of this type in Central Europe and the main IT helpdesk platform on the old continent. The employees of the Polish branch will offer IT support for business clients from all over the world.
Now the International IT Service Centre opens its door to candidate for the position of:
 
IT Customer Service Agent with Spanish and/or Portuguese language


Responsibilities:
Act as the technical contact for customers within the Service Desk
Provide technical support and customer service to Spanish and/or Portuguese speaking regions
Provide hardware/software/network problem diagnosis/resolution via telephone for customer's end users
Route problems to internal staff
Communicate positively with team members, customers, and other partners

Requirements:
Written and verbal fluency in Spanish and/or Portuguese and English language
Experience in a customer support/service environment
Strong written and verbal communication skills
Organizational and multitasking skills
Ability to work in dynamic situations and achieve goals
Analytical skills, ability to identify solutions
University degree in Computer Science/Information Technologies is an asset
IT experience (internship/training/work)


Our Client wants his very best for you:
As a successful candidate you will get the full time job in a fast growing international company with stable employment conditions. Opportunities of professional development in multinational environment, competitive salary and outstanding benefit package as well as process training and interesting career path within the company.

If you are looking for the company that is waiting for YOUR own initiative and creativity
If you are looking for the place to grown professionally
If you would like to be a part of international team

Please send your applications in English to the following address: iga.grabowska@cpljobs.pl

Please include the following statement in your application: "I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process in accordance with the Personal Data Protection Act dated 29.08.1997 (uniform text: Journal of Laws of the Republic of Poland 2002 No 101, item 926 with further amendments)"
             

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